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تقييمات زارا

684 تقييم من المتسوقين (صفحة 8 من 35)

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Jean Connolly
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Customer care is non existent no help whatsoever when needed no consideration for customer just take money and tough luck if anything goes wrong I returned items nearly 4cweeks ago no refund have checked on and off was told it was received and refund in hand but still no sign got on again today and after about 40 mins after being told they had my return they come back and advise they never received my returns I got on to post office who confirmed zara did get returns there is no one at zara to try and help when I was told they did not have my return I was told no refund could be made and they just hung up
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Angie Baioni
فيسبوك· منذ أكثر من سنة
★★★★★5.0
Stylish, trendy fashion for reasonable prices
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David Bernardet
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Aucun moyen d’avoir quelqu’un au téléphone, retard de livraison !!! Sav catastrophique
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Roberta Bettoni
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Inaffidabile neo resi , mi hanno RUBATO 70 euro e mi rimbalzano alla banca . Che schifo che vergogna
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Arctos Cable Lupus
فيسبوك· منذ أكثر من سنة
★★★★★2.0
απαράδεκτη εξυπηρέτηση, ακύρωσαν εκείνοι προιόντα από την ηλεκτρονική παραγγελια και ενα μηνα τωρα ακομα περιμενω την επιστροφη των χρημάτων μου απο τα ακυρωμενα προιοντα!!! μεγαλη απατη!!!
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Carla Renzetti
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Il 28 novembre ho effettuato un ordine sul sito di Zara per un importo di 331,45 euro, affidato alla società Liccardi per la spedizione, e ad oggi, 10 dicembre, sono ancora in attesa di riceverlo. La questione è stata segnalata al servizio clienti, sia tramite WhatsApp che tramite PEC, ma sono ancora in attesa di una risoluzione. Non serve dire altro.
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Nikoleta Ivanova
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Zara Bulgaria returned my order without giving me a reason, even though I paid for express delivery and waited 10 days. Now they’re asking for my understanding? How can I excuse them? The order was full of clothes meant as gifts. They say they’ll refund the amount, but I want my order delivered. They’re incompetent and rude! They are also liars. I’m attaching photos as proof.
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Anastassiya Fadeev
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Bestellt nicht bei Zara Online. Sie verlieren oder klauen Packete und jetzt muss ich dafür zahlen. Über Chat verarschen sie mich.
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Linda Coleman
فيسبوك· منذ أكثر من سنة
★★★★★5.0
I am waiting for a delivery to Meadowhall, Sheffield. Tracking says it's been sent but it hasn't arrived in store! I went into store, they just said you'll get an email when they have received it! Shoul have been delivered on 8th, it's now 11th. Can't get a response from company. It's a present for my grandson for Christmas- I'm not very happy at all
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Gabriela Peneva
فيسبوك· منذ أكثر من سنة
★★★★★2.0
The worst customer service I have ever experienced! Just received an email for a refund of my order without any explanation. The products were meant for Christmas gifts. They were extremely rude and unpolite.
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Ilaria Russo
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Servizio clienti pessimo Impossibile parlare con un operatore Ritardi imbarazzanti nelle consegne
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Jodie Wilcock
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Seeing all these other bad reviews makes me wonder if Zara is going under, have the same problem as everyone else, waiting weeks for delivery and no sign of it. Tracking doesn’t work, trying to talk to someone is pointless, they just keep you waiting on chat then say give us another 48 hours. How are all other companies managing their deliveries but Zara seems to be failing all of there’s???? Have ordered from them several times before, but this latest experience puts me off ever buying from them again
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Kristin Nilsson
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Zara måste ha den sämsta kundtjänst någonsin . Varför ingen mail eller ett nr . Man ska skicka på chatt och får till svar att de öppnar ett ärende och sedan hör de inte av sig mer
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Raquel Seixeiro
فيسبوك· منذ أكثر من سنة
★★★★★2.0
I purchased items online, sweater and pants set and only received the sweater. The only option customer service can give me is to return the sweater for a refund. The item is still available on the website in that size 2 weeks later but I am told they are showing zero stock. I hardly ever shop at Zara and will never purchase anything from them again! No option for partial refund or store credit just screw the customer over! I can keep the sweater and overpay for the item or waste my time returning it even though its entirely the stores fault for selling an item that isn't in stock 👎👎👎👎👎👎
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Simona Vinci
فيسبوك· منذ أكثر من سنة
★★★★★5.0
MODIFICO LA RECENSIONE PERCHE VEDO CHE RISPONDETE A TUTTI TRANNE CHE A ME, È DA IERI CHE CHIEDO IL VOSTRO AIUTO, IL SERVIZIO CLIENTI È PIU SCADENTE DEL NEGOZIO, NON COMPRERÒ MAI PIÙ DA VOI PERCHÉ NON ESISTE UN SERVIZIO CLIENTI👎👎👎Ho acquistato ieri nel negozio di Rozzano (MI) 2 capi da regalare, il commesso mi ha chiesto il cellulare per lo scontrino digitale, sta di fatto che per un errore di battitura, il messaggio con lo scontrino non l'ho mai ricevuto e avendo pagato in contanti, mi dicono non ci sia modo di risalire al mio scontrino e di rivolgermi al servizio clienti, il quale ovviamente mi sta ignorando e mi rimanda ad un link che non si apre. ho chiesto di poter parlare con un operatore, ma nulla. un disservizio notevole per un'azienda così grande e nessuno in grado di aiutarmi . spero che ciò che ho acquistato non necessiti di un cambio, di sicuro rischio di aver buttato i miei soldi, e non pochi!👎👎👎
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George Tsironis
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Η χειρότερη εξυπηρέτηση πελατών ….. στο ίδιο τζιν το ίδιο Νο το ένα χρώμα με το άλλο έχουν διαφορά σχεδόν ένα μέγεθος ενώ στις διαστάσεις στο site γράφει τις ίδιες . Και παρόλα αυτά δεν το αλλάζουν γιατί με βάση του κωδικού πρέπει εγώ να καταλάβω ότι το ένα είναι πιο στενό από το άλλο . Οτι ναναι 👎👎👎👎👎👎👎👎
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Benja Olivares
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Hice un pedido para navidad y después de 14 días tuve que yo averiguar por mi pedido y me salen con el chiste que ellos creen que ya no llegará, te dejan sin regalos de navidad y ninguna solución
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Ng Siu Yeah
فيسبوك· منذ أكثر من سنة
★★★★★2.0
網購貨品無故被取消，存貨、減價、推廣等存有不實陳述，只為沖流量！極不可信！
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Popi Mathaiou
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Άθλια εξυπηρέτηση…Αναγράφουν μια ημερομηνία παράδοσης και σχεδόν ποτέ δεν έρχονται τα προϊόντα την ημερομηνία αυτή και όταν επικοινωνείς σου λένε απλά τα ίδια και τα ίδια. ΑΠΑΡΑΔΕΚΤΟΙ
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LeAnne Johnson Absalom
فيسبوك· منذ أكثر من سنة
★★★★★2.0
The worst customer service. I received a damaged parcel. The sweater inside was also damaged. I used the chat function to request a replacement. The first time I waited an hour with no agent joining. The second time the agent asked me to send a picture of the damaged box or they could not process the return. Their system disconnected me when I took the picture. I called the 800 number. The agent said I had to send a picture using chat!!! Even after I explained my issues with chat the agent would not complete my return. I am back on chat and have been waiting 30 minutes for an agent. The nearest Zara is 2 hours away from me. I will certainly not shop online with Zara again. I am also off the brand after this experience.
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