تقييمات زارا

651 تقييم من المتسوقين (صفحة 6 من 33)

Samantha Scented Light

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Servizio clienti INESISTENTE, ordini sempre consegnati in ritardo a meno che non si vadano a ritirare in negozio! Ho pagato anche il supplemento x la consegna veloce e il mio pacco è comunque in ritardo! sinceramente non posso consigliare Zara come un venditore affidabile e preciso in oltre non esiste rapporto umano tutto e’ solo ed esclusivamente tramite dei messaggi a risposta automatica

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Caroline Alarcon Sicard

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Je suis très déçue car ma commande n’est toujours pas arrivée depuis 10 jours et je n’ai aucune solution pour la récupérer. J’attends de l’enseigne Zara de me trouver une solution rapidement. Très déçue car j’ai toujours eu des commandes honorées.

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Andrea Steudter

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Why do you dress little girls like child prostitutes in your latest campaign? Are you completely insane? Throw out your marketing department, this is already the second unacceptable campaign!

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Charo Suarez

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Pathetic customer service, pathetic delivery service. I will never order from Zara online again.

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Fenella Longhurst

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Terrible customer service, order left in a damaged box in the rain on the floor, only option is to talk to a robot who keeps repeating themselves and not answering your questions. Christmas presents for my daughter an £100 order, disgusting never order again.

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Hanna Naini

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Terrible costumer service. Only chat that is barely Working

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Lea Marie

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Worst customer service I’ve ever experienced. Still no idea where my parcel is, can’t speak to a human only AI, no idea how to get my parcel or my money back. Regular shopper of Zara, after this experience I won’t be. Truly shocked at just how bad the customer service is.

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Jean Connolly

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Customer care is non existent no help whatsoever when needed no consideration for customer just take money and tough luck if anything goes wrong I returned items nearly 4cweeks ago no refund have checked on and off was told it was received and refund in hand but still no sign got on again today and after about 40 mins after being told they had my return they come back and advise they never received my returns I got on to post office who confirmed zara did get returns there is no one at zara to try and help when I was told they did not have my return I was told no refund could be made and they just hung up

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Angie Baioni

فيسبوك· منذ ما يقارب سنتين

★★★★★5.0

Stylish, trendy fashion for reasonable prices

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David Bernardet

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Aucun moyen d’avoir quelqu’un au téléphone, retard de livraison !!! Sav catastrophique

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Roberta Bettoni

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Inaffidabile neo resi , mi hanno RUBATO 70 euro e mi rimbalzano alla banca . Che schifo che vergogna

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Arctos Cable Lupus

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

απαράδεκτη εξυπηρέτηση, ακύρωσαν εκείνοι προιόντα από την ηλεκτρονική παραγγελια και ενα μηνα τωρα ακομα περιμενω την επιστροφη των χρημάτων μου απο τα ακυρωμενα προιοντα!!! μεγαλη απατη!!!

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Carla Renzetti

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Il 28 novembre ho effettuato un ordine sul sito di Zara per un importo di 331,45 euro, affidato alla società Liccardi per la spedizione, e ad oggi, 10 dicembre, sono ancora in attesa di riceverlo. La questione è stata segnalata al servizio clienti, sia tramite WhatsApp che tramite PEC, ma sono ancora in attesa di una risoluzione. Non serve dire altro.

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Nikoleta Ivanova

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Zara Bulgaria returned my order without giving me a reason, even though I paid for express delivery and waited 10 days. Now they’re asking for my understanding? How can I excuse them? The order was full of clothes meant as gifts. They say they’ll refund the amount, but I want my order delivered. They’re incompetent and rude! They are also liars. I’m attaching photos as proof.

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Anastassiya Fadeev

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Bestellt nicht bei Zara Online. Sie verlieren oder klauen Packete und jetzt muss ich dafür zahlen. Über Chat verarschen sie mich.

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Linda Coleman

فيسبوك· منذ ما يقارب سنتين

★★★★★5.0

I am waiting for a delivery to Meadowhall, Sheffield. Tracking says it's been sent but it hasn't arrived in store! I went into store, they just said you'll get an email when they have received it! Shoul have been delivered on 8th, it's now 11th. Can't get a response from company. It's a present for my grandson for Christmas- I'm not very happy at all

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Gabriela Peneva

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

The worst customer service I have ever experienced! Just received an email for a refund of my order without any explanation. The products were meant for Christmas gifts. They were extremely rude and unpolite.

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Ilaria Russo

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Servizio clienti pessimo Impossibile parlare con un operatore Ritardi imbarazzanti nelle consegne

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Jodie Wilcock

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Seeing all these other bad reviews makes me wonder if Zara is going under, have the same problem as everyone else, waiting weeks for delivery and no sign of it. Tracking doesn’t work, trying to talk to someone is pointless, they just keep you waiting on chat then say give us another 48 hours. How are all other companies managing their deliveries but Zara seems to be failing all of there’s???? Have ordered from them several times before, but this latest experience puts me off ever buying from them again

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Kristin Nilsson

فيسبوك· منذ ما يقارب سنتين

★★★★★2.0

Zara måste ha den sämsta kundtjänst någonsin . Varför ingen mail eller ett nr . Man ska skicka på chatt och får till svar att de öppnar ett ärende och sedan hör de inte av sig mer

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