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تقييمات زارا

684 تقييم من المتسوقين (صفحة 24 من 35)

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Karolina Hamplová
فيسبوك· منذ 10 أشهر
★★★★★2.0
téměř měsíc nedodaná objednávka
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Stacey Walmsley
فيسبوك· منذ 10 أشهر
★★★★★2.0
My experience with Zara has been extremely disappointing and frankly unacceptable. I returned two items in one parcel, yet Zara has only refunded one, despite me providing clear proof multiple times. The fact that this has still not been resolved is shocking. Their customer service is one of the worst I have dealt with. Messages are clearly not being read, replies are copy-and-paste, and there is absolutely no accountability. Every time I contact them, I get a generic response that completely ignores the information I’ve already given. It feels like they are deliberately avoiding the issue rather than resolving it. It should not take endless messages and evidence to process a straightforward refund. This level of incompetence from a global retailer is unacceptable. Zara’s handling of this situation shows a complete disregard for customers and raises serious concerns about their service standards.
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Filiz Demir
فيسبوك· منذ 10 أشهر
★★★★★5.0
Je souhaite remercier tout le personnel de Zara de Mons pour leur gentillesse leur accueil et surtout ils sont vraiment très serviables… merciiii à tous et toutes.
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Maria Blanco Toscano
فيسبوك· منذ 10 أشهر
★★★★★2.0
i dipendenti fiorentini sono da migliore assolutamente. piazza della repubblica. ti fanno sistemare i propri vestiti quando sono in 7 senza fare niente a fare chiacchiere. poi cerchi una commessa più adulta e ti dice signora questo non é casa sua. una falta di rispetto imperdonabile.
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Nidia Isabel Hernandez
فيسبوك· منذ 10 أشهر
★★★★★2.0
Pésimo servicio, no atienden bien en las oficinas
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Cora-lee Jäger
فيسبوك· منذ 10 أشهر
★★★★★5.0
Einfach super und vor allem top Qualität und vieles mehr
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Nurit Waldman
فيسبوك· منذ 10 أشهر
★★★★★2.0
ZARA LITERALLY THE WORST CUSTOMER SERVICE!!! You lost 3 of my packages and didnt even cancel on website! I had to call customer service to find out where the packages were! Your customer service said there was an incident and they refuse to mail them back to me free of charge and they refuse to let me speak with a supervisor!! If you research my order history i promise you i am your NUMBER 1 customer service!!! Just take a look and this is how you treat your customers!!! Its absolutely disgusting!!!!!
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Jenna Kampwerth
فيسبوك· منذ 10 أشهر
★★★★★2.0
Package was never delivered and no resolution from Zara.
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Tamzin Lillywhite
فيسبوك· منذ 10 أشهر
★★★★★2.0
I’ve been struggling to communicate with Zara since the 3rd of November. 10 items out of 11 have not been delivered. Having to constantly explain to different people via Webchat and being redirected and then been given less than 5 seconds to reply before they terminate the chat. No updates given and left in the dark to whether I will receive items or not, or receive a refund. I’ve had to escalate the situation with my credit card company and have contacted citizens advice.
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Kattyka Popa
فيسبوك⚠️ ضمن حملة تقييمات على صفحة المتجر· منذ 10 أشهر
★★★★★2.0
Placed an order a month ago. Still hasn't arrived, customer care no help at all. Get left in live chat waiting with no response, same with Instagram
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Zanny Bubull
فيسبوك· منذ 10 أشهر
★★★★★5.0
Dernière commande reçue qui ne me va pas, au moment de vouloir la renvoyer la seule solution possible autre qu'un retour en magasin ( 15km de chez moi), est l'envoi d'un QR code avec lequel je dois me rendre en point relais qui doit m'imprimerun bon de retour qu'il va coller sur le colis et le faire partir. Je trouve dommageable de ne pas pouvoir imprimer le bon moi même, le coller sur le colis et pouvoir faire mon retour en Locker. Donc, terminé les achats chez Zara pour moi, tout le monde ne fonctionne pas avec des QR code. Merci
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Lynn Sawyers Srh
فيسبوك· منذ 10 أشهر
★★★★★5.0
waited 18days for my item, after contacting them over 3days to be told there is a problem with item and they will send a alternative.. I don't think so. I ordered a £78 cashmere cardigan. the item was still in stock but they would not send it. I asked for a full refund and ask to place a formal complaint as the service was disgusting. Still waiting reply . Will never buy again from them
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Сергей Горбатенко
فيسبوك· منذ 9 أشهر
★★★★★2.0
Онлайн заказ. Сделан в Болгарии в Бургасе. Как он может идти 2 недели, что это за безумие!? 2 недели, можно голубями до северного полюса доставить. Онлайн заказы Zara это самый ужасный сервис из всех онлайн предложений!
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שירלי ומיכה גבריאלי
فيسبوك· منذ 9 أشهر
★★★★★2.0
שירות פח אשפה, חוסר רגישות, חוסר גמישות , התחושה שעושים לנו טובה שמוכרים לנו
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Asia Olechnowicz
فيسبوك· منذ 9 أشهر
★★★★★2.0
Zamówienie nie dotarło, czekam już prawie dwa tygodnie, status się zmienil tylko z nowa data przewidywanej dostawy. Konsultanci mają niestosowne zachowanie i każdy mówi coś innego. Wprowadzanie klienta w błąd codziennie. Przywłaszczenie pieniędzy- brak towaru. Dodzwonić się to cud, czat - tragedia.
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Pia Kneib
فيسبوك· منذ 9 أشهر
★★★★★2.0
Der Kundendienst ist das Allerletzte!!! Die Rücksendungen werden teilweise nicht erstattet!!! Und dann wird man einfach weggedrückt !!! UNMÖGLICH !!!!
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Islamic Rebirth
فيسبوك· منذ 9 أشهر
★★★★★5.0
⭐⭐⭐⭐⭐ Fantastic Service & Quality! "I recently [purchased a product/used their service/asked a question] and the experience was top-notch. The team here is incredibly responsive, professional, and genuinely cares about their followers/customers. The quality of [product/content] is outstanding. I’m so glad I found this page!"
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Beata Kujawińska
فيسبوك· منذ 9 أشهر
★★★★★2.0
Polityka wymiany nie istnieje podczas "PROMOCJA "- brak wymiany w ciągu 14 lub 30 dni kupionych ubrań podczas promocji (niższa cena) których cena wraca do poprzedniej z przed promocji to kpina. Umowa kupna a umowa kupna w trakcie promocji to już inna umowa wymiana na inny rozmiar w trakcie promocji to już inne dodatkowe warunki zakupu. Kupując online nie ma możliwości wymiany bo termin dostawy i przymiarki przekracza czas promocji i wówczas tylko zwrot z kosztami i ewentualnie zamówienie po cenie z przed promocji. Sklep Zara nie polecam.
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Urszula Kudla
فيسبوك· منذ 9 أشهر
★★★★★2.0
Return is a nightmare. They lost my order, so they suggested to cancel and place another one, which I did. My new order arrived and the next day the old one, which was cancelled arrived, so I have 2 same orders. I called and they sent me a return labels, that was easy, but I had to drop it off at PUDO , than took 4 days to see that they finally picked up and delivered to the warehouse, now is already a week after and still don’t have my money back. Never again @Zara also , they have customer service in India , I am in Canada. I don’t support this nonsense.
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Simon Wong
فيسبوك· منذ 9 أشهر
★★★★★2.0
Bought a Christmas Tree from Zara online and needed to return it. Tried in store and they would not allow me to return it as it is a Zara Home item. I then called Zara Home customer service and they couldn't deal with it as it was ordered via Zara....
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