يتفرجيتفرج

تقييمات زارا

684 تقييم من المتسوقين (صفحة 25 من 35)

R
Rachael Hale
فيسبوك· منذ 9 أشهر
★★★★★2.0
Absolutely shocking customer services! You’re writing to them, they end chat whilst you are still online with them!? Cancelled payment with the bank in the end as they did not deliver. Shop elsewhere is my recommendation!!
A
Antonio Perez Lobato
فيسبوك· منذ 9 أشهر
★★★★★2.0
hacen envios y no saben ni como poder hablar con la empresa de reparto y despues de varios dias de haber pasado la entrega me dicen que no puedo cancelar el pedido hasta que no lo reciba,INCOMPETENTES ES LO QUE SOIS
S
Suen Cat Cat
فيسبوك· منذ 9 أشهر
★★★★★5.0
銅鑼湾分店舖體驗非常差!某些職員服務也不太友善每次入去逛街，可能因為沒有帮襯，出門口就响鐘，然後看門口保安問你有冇買嘢!感覺自己像是個偷東西的小偷一樣，感覺非常侮辱人!最荒謬嘅係門口職員竟然話係客人個電話系統會影響到佢公司嗰警鐘先會有聲響!!!一間不尊重客人既分店，下下當你小偷咁仲有邊個仲敢去行呀!以後都唔會再去此時代廣場分店行街!
R
Rachel Louise
فيسبوك· منذ 9 أشهر
★★★★★2.0
Rubbish delivery service. Too expensive for delivery costs and failed deliveries. Would not recommend as no up to date tracking on parcel. very disappointed
M
Marta Lombardo
فيسبوك· منذ 9 أشهر
★★★★★2.0
Servizio al cliente, post vendita, pessimo.
F
Fanny Maurice
فيسبوك· منذ 9 أشهر
★★★★★2.0
ATTENTION LES COLLIERS ZARA NE PEUVENT OAS ÊTRE RETOURNÉS MM NEUFS NE FAITES PAS LA MM ERREUR QUE MOI ‼️‼️‼️‼️‼️‼️‼️‼️‼️
A
Anna Adamowicz
فيسبوك· منذ 9 أشهر
★★★★★2.0
Zwrot dokonany w sklepie. Pieniądze niezwrócone. Na infolinii zbywają klienta, gadając bzdety o weryfikacji. Termin wypłaty środków już dawno minął. Zara to złodziejska firma, trzymać się jak najdalej. Zamierzam zgłosić firmę do UOKiK i Rzecznika Praw Konsumenta!
L
Lenke Gábor
فيسبوك· منذ 9 أشهر
★★★★★2.0
The costumer service is unacceptable. They promised to fix shipping issue that they themselves caused, but nothing happened- in fact, the opposite- and they don’t help anything. They just keeping repeating the same nonsense We’re sorry. Whatexactly are they sorry for, honestly? The lie, the time I’ve spent tryi g to sort this out, the money I”ve spent on travelling back and forth? Because they certai ly ha en’toffered any solution.
R
Rommy Espinoza
فيسبوك· منذ 9 أشهر
★★★★★2.0
I am extremely dissatisfied with the service I've received. • My last three shipments have all been late. • I purchased a dress that was listed as "in stock," yet it was never shipped because it was actually out of stock. • I paid $19.99 for two-day shipping, but my order did not arrive within that timeframe. • I needed these dresses for specific events, but every order arrived late, leaving me without what I needed. When I contacted customer service, I was told there was nothing they could do. • Additionally, the representatives I spoke with were difficult to understand, which made the experience even more frustrating. This level of service is unacceptable. I expect timely shipments, accurate inventory information, and clear communication from customer service representatives.
S
Sandra Cavazza
فيسبوك· منذ 9 أشهر
★★★★★2.0
Commande de 90 € jamais reçue. On m’affirme que le colis a été déposé dans ma boîte aux lettres… alors qu’il n’y avait rien. Impossible de joindre le service client : aucun numéro, aucune adresse mail, uniquement des chatbots sur WhatsApp et Messenger qui coupent sans cesse et ne répondent à rien. Dans mon colis, il y avait une carte cadeau. J’ai simplement demandé qu’on la désactive pour éviter qu’elle soit utilisée par la personne qui a pris mon colis : refus catégorique. Aucune solution, aucune prise en charge. À la place, on m’accuse d’avoir demandé une livraison dans un “endroit sécurisé”, ce qui est totalement faux, et on me conseille de choisir un relais “la prochaine fois”. Pour une enseigne comme Zara, c’est honteux. Plus jamais.
G
Giulia Lombardo
فيسبوك· منذ 9 أشهر
★★★★★2.0
Servizio clienti inesistente, ordini persi e senza possibilità di capirci qualcosa o di poter parlare con qualcuno...una vergogna!
E
Elina Belinska
فيسبوك· منذ 9 أشهر
★★★★★2.0
Worst customer service ever- bought stuff for 500€never delivered and to get through customer service on WhatsApp or chat - good luck
S
Stela Vandeva
فيسبوك· منذ 9 أشهر
★★★★★2.0
Несъществуващо обслужване на клиенти, пропуснати поръчки
S
Sarah Bond Wyche
فيسبوك· منذ 9 أشهر
★★★★★2.0
Ordered one item. They sent the wrong color. Sent a replacement to my house but sent it the wrong address because they kept the store zip code! The replacement was sent back to Zara. Now on the phone AGAIN and they are telling me there is not a supervisor and they can't fast track my (second) replacement (this is bs- there is always an option to expedite a shipment).
R
Rebecca Harlick
فيسبوك· منذ 9 أشهر
★★★★★2.0
Zara seem ignorant of consumer rights, and are almost impossible to contact / deal with. Do not recommend store, website or Facebook page.
M
Marta Magda
فيسبوك· منذ 9 أشهر
★★★★★2.0
Będąc w sklepie zamówiłam dwie rzeczy z racji tego, że na sklepie standardowo brak rozmiarówki. Jedna z zamówionych rzeczy dotarła na czas, druga od kilku dni jest wysłana,ale nie dochodzi. Na maila brak odpowiedzi.
T
Thilini Perera
فيسبوك· منذ 9 أشهر
★★★★★2.0
Very disgraced, very hard to get assistance for a refund or return, no contact number to call and get a feedback, only consider about selling products but after service is very very disappointing. I need to collect a refund for my online purchase but there is no way of getting touch with it.
C
Christiane Ukw
فيسبوك· منذ 9 أشهر
★★★★★2.0
ZARA has some of the worst customer service I’ve ever experienced. I received a pair of ripped pants and asked customer service for a free return label—pretty reasonable, since the item arrived damaged. Instead of helping, they told me to go to a store. I don’t live anywhere near a store, and the purchase was made online! Any other retailer would have apologized and immediately sent a free return label. Dealing with ZARA is so exhausting and disappointing.
L
Luigi Feliciani
فيسبوك· منذ 9 أشهر
★★★★★2.0
Prezzi alle stelle, resi costosi e qualità che si abbassa ogni anno di più. Non ci mettero piú piede.
N
Natividad Bonet
فيسبوك· منذ 9 أشهر
★★★★★2.0
Pésimo atencion al cliente, no te resuelven nada. Llevo esperando por dos artículos mas de 10 dias, en la web aparecen como que ni siquiera está preparado y no me dejan cancelarlo. Se me ha abierto un num de invidencia prometiéndome que recibiría un correo dónde se me informaría de la situación. Nada, he vuelto a llamar dos veces más y solo me dan largas. Como no me resuelvan esto en los prox dias no vuelvo a comprar jamás en Zara. Es la segunda vez que me sucede una incidencia con ellos y atencion al cliente no funciona. Quiero que me devuelvan mi dinero.
العودة إلى صفحة زارا