تقييمات زارا

651 تقييم من المتسوقين (صفحة 22 من 33)

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Lisa Springfield

فيسبوك· منذ 12 شهرا

★★★★★2.0

I say stop the building on occupied palestine and meetings with be n gvir. I have no words..I will.never step.foot in anything that supports funds such atroc

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Martina Marino

فيسبوك· منذ 12 شهرا

★★★★★2.0

Consiglio Zara per lo stile non per le spedizioni. Acquisti oggi e attendi almeno 7 giorni con aggiornamenti continui di consegna. Inoltre paghi la spedizione, paghi i resi e il costo dei prodotti sono aumentati con qualità pessime

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Kristine Grønborg Blom

فيسبوك· منذ 12 شهرا

★★★★★2.0

De er umulige at komme i kontakt med ud over en chat robot. Det er umuligt at returnere varer til dem. Jeg købte et par bukser online til min søn, men kan ikke få en mail med retunerings label af Zara. Advarsel!! Køb ikke hos dem!! Har skrevet på trustpilot.

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Annie Cruz

فيسبوك· منذ 12 شهرا

★★★★★2.0

I’m extremely disappointed with my recent ZARA online order. I paid for expedited shipping, yet my order never arrived, and your team later said that service “wasn’t available.” It’s now more than 10 days past the estimated delivery date, and every time I reach out, I’m told to “wait another 24–48 hours.” Your customer service representatives have been rude and unhelpful, and my request to speak to a supervisor has gone nowhere. Horrible customer service !

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Йоанна Николова

فيسبوك· منذ 12 شهرا

★★★★★2.0

On October 20, 2025, I placed an order through your website with the option to collect it from one of your stores. However, on the expected collection date, the order was not available. Since November 1, 2025, I have been in daily contact with your customer support team, who have repeatedly informed me that there was a “logistical issue” and assured me that the order would be shipped soon. Today, I received an email stating that the order has been cancelled, without any prior notice or explanation. This is completely unacceptable and unprofessional.

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Lee Faun

فيسبوك⚠️ ضمن حملة تقييمات على صفحة المتجر· منذ 11 شهرا

★★★★★2.0

Placed an order a month ago. Still hasn't arrived, customer care no help at all. Get left in live chat waiting with no response, same with Instagram

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Evgeniia Kandaeva

فيسبوك· منذ 11 شهرا

★★★★★2.0

Per il sbaglio da parte di Zara non hanno provato risolvere questo l'errore che hanno fatto loro. Ho provato 5 volte a risolvere tramite l'operatore ma non solo che non hanno risolto niente pure chiudano chat durante che chiedi del tuo ordine. Si comportano senza rispetto , a loro non interessa proprio se è stato l'errore di loro , assistenza tratta molto male . Pessimo , sono molto delusa e consigliero a tutte persone di evitare questa marca.

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Karolina Hamplová

فيسبوك· منذ 11 شهرا

★★★★★2.0

téměř měsíc nedodaná objednávka

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Stacey Walmsley

فيسبوك· منذ 11 شهرا

★★★★★2.0

My experience with Zara has been extremely disappointing and frankly unacceptable. I returned two items in one parcel, yet Zara has only refunded one, despite me providing clear proof multiple times. The fact that this has still not been resolved is shocking. Their customer service is one of the worst I have dealt with. Messages are clearly not being read, replies are copy-and-paste, and there is absolutely no accountability. Every time I contact them, I get a generic response that completely ignores the information I’ve already given. It feels like they are deliberately avoiding the issue rather than resolving it. It should not take endless messages and evidence to process a straightforward refund. This level of incompetence from a global retailer is unacceptable. Zara’s handling of this situation shows a complete disregard for customers and raises serious concerns about their service standards.

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Filiz Demir

فيسبوك· منذ 11 شهرا

★★★★★5.0

Je souhaite remercier tout le personnel de Zara de Mons pour leur gentillesse leur accueil et surtout ils sont vraiment très serviables… merciiii à tous et toutes.

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Maria Blanco Toscano

فيسبوك· منذ 11 شهرا

★★★★★2.0

i dipendenti fiorentini sono da migliore assolutamente. piazza della repubblica. ti fanno sistemare i propri vestiti quando sono in 7 senza fare niente a fare chiacchiere. poi cerchi una commessa più adulta e ti dice signora questo non é casa sua. una falta di rispetto imperdonabile.

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Nidia Isabel Hernandez

فيسبوك· منذ 11 شهرا

★★★★★2.0

Pésimo servicio, no atienden bien en las oficinas

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Cora-lee Jäger

فيسبوك· منذ 11 شهرا

★★★★★5.0

Einfach super und vor allem top Qualität und vieles mehr

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Nurit Waldman

فيسبوك· منذ 11 شهرا

★★★★★2.0

ZARA LITERALLY THE WORST CUSTOMER SERVICE!!! You lost 3 of my packages and didnt even cancel on website! I had to call customer service to find out where the packages were! Your customer service said there was an incident and they refuse to mail them back to me free of charge and they refuse to let me speak with a supervisor!! If you research my order history i promise you i am your NUMBER 1 customer service!!! Just take a look and this is how you treat your customers!!! Its absolutely disgusting!!!!!

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Jenna Kampwerth

فيسبوك· منذ 11 شهرا

★★★★★2.0

Package was never delivered and no resolution from Zara.

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Tamzin Lillywhite

فيسبوك· منذ 11 شهرا

★★★★★2.0

I’ve been struggling to communicate with Zara since the 3rd of November. 10 items out of 11 have not been delivered. Having to constantly explain to different people via Webchat and being redirected and then been given less than 5 seconds to reply before they terminate the chat. No updates given and left in the dark to whether I will receive items or not, or receive a refund. I’ve had to escalate the situation with my credit card company and have contacted citizens advice.

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Kattyka Popa

فيسبوك⚠️ ضمن حملة تقييمات على صفحة المتجر· منذ 11 شهرا

★★★★★2.0

Placed an order a month ago. Still hasn't arrived, customer care no help at all. Get left in live chat waiting with no response, same with Instagram

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Zanny Bubull

فيسبوك· منذ 11 شهرا

★★★★★5.0

Dernière commande reçue qui ne me va pas, au moment de vouloir la renvoyer la seule solution possible autre qu'un retour en magasin ( 15km de chez moi), est l'envoi d'un QR code avec lequel je dois me rendre en point relais qui doit m'imprimerun bon de retour qu'il va coller sur le colis et le faire partir. Je trouve dommageable de ne pas pouvoir imprimer le bon moi même, le coller sur le colis et pouvoir faire mon retour en Locker. Donc, terminé les achats chez Zara pour moi, tout le monde ne fonctionne pas avec des QR code. Merci

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Lynn Sawyers Srh

فيسبوك· منذ 11 شهرا

★★★★★5.0

waited 18days for my item, after contacting them over 3days to be told there is a problem with item and they will send a alternative.. I don't think so. I ordered a £78 cashmere cardigan. the item was still in stock but they would not send it. I asked for a full refund and ask to place a formal complaint as the service was disgusting. Still waiting reply . Will never buy again from them

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Сергей Горбатенко

فيسبوك· منذ 11 شهرا

★★★★★2.0

Онлайн заказ. Сделан в Болгарии в Бургасе. Как он может идти 2 недели, что это за безумие!? 2 недели, можно голубями до северного полюса доставить. Онлайн заказы Zara это самый ужасный сервис из всех онлайн предложений!

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