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تقييمات زارا

684 تقييم من المتسوقين (صفحة 18 من 35)

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Գեղանուշ Թամրազյան
فيسبوك· منذ أكثر من سنة
★★★★★2.0
I’m very disappointed with my recent experience with @ZARA. I ordered trousers from Zara Greece (Order No. 54148226438), and received a defective product — the right leg is visibly shorter than the left. I live in Armenia and used a third-party carrier to receive the package, and now Zara refuses to assist or refund, blaming the carrier, even though the defect is clearly from the product itself. I am a loyal customer with many orders placed. I expected a responsible and customer-oriented resolution. Instead, I am left with a defective item and no compensation. That’s not what I expect from a brand like Zara. #ZaraCare #ZaraComplaint #CustomerServiceFail #ZaraGreece #Armenia #ZaraGlobal #ZaraIssue #OnlineShoppingProblems #UnacceptableService #CustomerRights
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Béclin Nhà Đẹp
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Verhalten von der Filialleiterin von dem Laden im Alexa, die mich am 22. Mai zwischen ca. 17:50-17:55 bedient hat, war unakzeptabel. So eine Frechheit, Unhöflichkeit habe ich nirgendwo erlebt, sehr enttäuscht dass Zara solche Mitarbeiterin einstellt und sie als Gesicht vor den Kunden repräsentieren lässt
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Patrycja Lejk
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Jestem stałym klientem sklepu Zara, jednak ostatnio zawiodłam się bardzo. Spodnie dresowe po jednym praniu rozciągnęły się i skróciły o ponad 2 cm. Jestem w szoku,prałam ręcznie i w 30 stopniach.
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Kim Allen
فيسبوك· منذ أكثر من سنة
★★★★★2.0
The employees on the women’s floor at the NYC location are SO RUDE!! Every single one of them! It doesn’t take a lot of effort to smile and have a pleasant attitude.
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LaLa Brand Sanders
فيسبوك· منذ أكثر من سنة
★★★★★2.0
terrible customer experience.
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Marilyn Brown
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Racism is a big issue wouldn’t spend my money here!
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Nikki Antoinette
فيسبوك· منذ أكثر من سنة
★★★★★5.0
Block 37 in Chicago is allowed to racially profile black people and refuse to give them a refund….How?
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Vicky KN
فيسبوك· منذ أكثر من سنة
★★★★★5.0
i am looking for a brown kind of long dress , i saw in zara marseille at terrasse du port.. i cant find it here.
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Flavia Boscarino
فيسبوك· منذ أكثر من سنة
★★★★★2.0
j'ai commandé 2 robes reçu complètement salle tâche de fond de teint la robe blanche était grise comme sibelle avait traîner par terre dans un rayon très déçu de zara .j'ai tout renvoyé et j'attends mon remboursement !
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Vincent Preato
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Bonjour Voici la situation j’ai reçu un colis le livreur est venu , n’étant pas là il a laissé le colis sur ma boîte au lettre . Le colis était vide . Quand je contacte le service client on me dit tout s’est bie Alors ZARA = voleur = escroquerie= menteur = @ ne plus acheter Zara
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Taylor Marie Parkinson
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Have been trying to contact customer service all day, via what app get through to someone finally, and they end the conversation within seconds as I’m typing my response
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Lisa Ingham
فيسبوك· منذ أكثر من سنة
★★★★★5.0
Zara customer service care has been of zero assistance with my refund.The Metrocentre branch Manager asked me to use their WhatsApp service to gain a refund. The manager said she could not address it for me even though I made the purchase in their branch. The WhatsApp service do not respond for hours and then disconnect me from the messaging service. I am appalled by the way a company like Zara treat their customers.This is the beginning of the fourth week I have been using the WhatsApp service and I am still awaiting a refund. What are you going to do about my outstanding refund?
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Nicolae Panfile
فيسبوك· منذ أكثر من سنة
★★★★★2.0
❌ O bătaie de joc din partea ZARA România. De mai multe ori am primit SMS-uri cu bonuri de cumpărături pe care NU le-am făcut. Am raportat problema telefonic și prin e-mail, dar nimeni nu a fost capabil să o rezolve. Situația s-a repetat, iar după ce am revenit cu dovezi clare, mi s-a promis un răspuns în maximum 2 zile lucrătoare. Au trecut zilele, iar răspunsul nu a venit niciodată. Ultima picătură a fost interacțiunea cu un operator extrem de lipsit de profesionalism, care a refuzat să-mi ofere numele complet pentru a putea depune o reclamație oficială – lucru inadmisibil – și, mai grav, mi-a închis telefonul în nas. Este rușinos ca o companie internațională precum ZARA să își bată joc de clienți într-un asemenea hal. Lipsă totală de respect, de transparență și de asumare. Dacă asta e imaginea pe care vreți să o promovați, să știți că ați reușit. Aștept, în continuare, o soluție clară. Nu ignorați problemele reale ale clienților!
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Maria Grazia Caggiano
فيسبوك· منذ أكثر من سنة
★★★★★2.0
Customer care assente o incapace. Spedizione lenta, tracking numbers errati. Il servizio di rimborso è anche peggio. DA EVITARE. La vendita on line non è cosa per Voi.
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Federica Piroi
فيسبوك· منذ أكثر من سنة
★★★★★2.0
In data recente ho effettuato una restituzione, correttamente registrata con numero 10RXYCFVYRBB4, riguardante due articoli. Tuttavia, ho riscontrato che mi è stato rimborsato un solo articolo, nonostante io abbia restituito entrambe le unità acquistate secondo le modalità e i tempi previsti dalla vostra policy. Vi chiedo, pertanto, urgenti spiegazioni in merito a questo disguido. Sto cercando da 14 giorni di contattare l’assistenza clienti su Instagram e whatsapp senza esito. VERGOGNOSI. Siete dei ladri Non ordinate
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Pearl Gopalani
فيسبوك· منذ سنة واحدة تقريباً
★★★★★2.0
Zara is, by far, the WORST customer service ever! I made a purchase, the items are unworn with tags on. The receipt ink rubbed off, and the store refused to accept returns. After visiting multiple stores finally a rep told me to go online and get a copy of the receipt. I was able to, now Zara is saying sorry, you passed the return deadline. FOR NO FAULT OF MINE. The worst customer service, never going to buy again ever.
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Emily Henry
فيسبوك· منذ سنة واحدة تقريباً
★★★★★2.0
Refunded for only 5 of 14 items returned. I am over £300 out of pocket and Zara are refusing to help. Online chat refused to help and said they couldn’t do anything, despite me having proof of delivery of 3 boxes. WhatsApp answered with completely irrelevant information and cut off within about 5 seconds of this so I couldn’t reply (clearly intentional). I have honestly never known a company with such abysmal and rude customer service and this is not an isolated incident. I have been put off ordering due to multiple issues with online orders and their unwillingness to accept any responsibility for problems that have arisen. I have had to contact my credit card company in the hope that they can help. Disgraceful.
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Antonio Pica
فيسبوك· منذ سنة واحدة تقريباً
★★★★★2.0
Pessimo servizio clienti… sto passando tempo a parlare con una tastiera senza che nessuno mi possa realmente rispondere. Effettuato pagamento express per pacco che arriverà in ritardo. Pessimo servizio in generale non degno di quanto si paga!
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Marzena Kaproń
فيسبوك· منذ سنة واحدة تقريباً
★★★★★2.0
So disappointed with ZARA�Ordered 2 items for my birthday night out – one got cancelled because it was oversold, and the other is delayed with no delivery in sight.Now I’ve got nothing for tomorrow�
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Stephanie Mesic
فيسبوك· منذ سنة واحدة تقريباً
★★★★★2.0
Bought a blazer in a green that also came in pick. I am 5'2 and had to buy a large. I later ordered the exact same blazer in pink in the same size and it was so small I could not ever lower my arms. When I returned it they said it smelled of perfume and refused the return. Never wore it, perfume or otherwise. I can see why they have a 30% approval here.
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