تقييمات زارا

651 تقييم من المتسوقين (صفحة 16 من 33)

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Bader Harb

فيسبوك· منذ أكثر من سنة

★★★★★2.0

Free Palestine 🇵🇸 Free Gaza 🇵🇸

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ام سلمان

فيسبوك· منذ أكثر من سنة

★★★★★5.0

votre service client Maroc est nul et malveillant et inompétant. ça fait plus de 3 mois Qu'on me tourne en rond pour un remboursement sans réponse exacte.

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Tommy Morris

فيسبوك· منذ أكثر من سنة

★★★★★2.0

Don’t buy presents from Zara, if they need to be exchanged for size they won’t allow it even one day after 30 days, even with tags on and unworn. Your recipient will then experience the sadness of seeing the item in the right size feet away only to be told “sorry it’s our policy.” By the time the gift is wrapped, delivered, opened, tried on, and the person gets to the store to be returned, it’s likely five or six weeks. Please beware of this petty, cheap, practice. Printing a policy on a receipt after the sale takes place doesn’t make it right Zara.

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Joana Lofita Joana

فيسبوك· منذ أكثر من سنة

★★★★★5.0

Compras, pós a Zara tem um processo célere na entrega das compras , caso for compras Olin

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Константин Тетерев

فيسبوك· منذ أكثر من سنة

★★★★★2.0

Магазин в Киеве в тц "Республика" занимается мошенничеством. Моя дочь пришла в магазин с ранее куплеными джинсами , ее заставили оплатить повторно за эти джинсы и сфотографировали документы удостоверяющие личность.

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Aleksandra Berentowa

فيسبوك· منذ أكثر من سنة

★★★★★2.0

I returned a jacket after 2 days. it's been a month and I still haven't received my refund. they keep saying they are "investigating". Investigating what? I RETURNED it. I didn't steal it. I've tried contacting so many times. I never thought I'd say this but I think it's time to boycott Zara. the customer service is DISGUSTING!!! I want my $389 back. I've done nothing wrong.

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Kateb Fatiha

فيسبوك· منذ أكثر من سنة

★★★★★2.0

Impossible de joindre le service client pour un article non livré depuis près d'un an ! Le chat se bloque après quelques échanges et impossible de savoir où en est ma demande. Et bien sûr aucun numéro de téléphone pour joindre directement le service client !

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Գեղանուշ Թամրազյան

فيسبوك· منذ أكثر من سنة

★★★★★2.0

I’m very disappointed with my recent experience with @ZARA. I ordered trousers from Zara Greece (Order No. 54148226438), and received a defective product — the right leg is visibly shorter than the left. I live in Armenia and used a third-party carrier to receive the package, and now Zara refuses to assist or refund, blaming the carrier, even though the defect is clearly from the product itself. I am a loyal customer with many orders placed. I expected a responsible and customer-oriented resolution. Instead, I am left with a defective item and no compensation. That’s not what I expect from a brand like Zara. #ZaraCare #ZaraComplaint #CustomerServiceFail #ZaraGreece #Armenia #ZaraGlobal #ZaraIssue #OnlineShoppingProblems #UnacceptableService #CustomerRights

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Béclin Nhà Đẹp

فيسبوك· منذ أكثر من سنة

★★★★★2.0

Verhalten von der Filialleiterin von dem Laden im Alexa, die mich am 22. Mai zwischen ca. 17:50-17:55 bedient hat, war unakzeptabel. So eine Frechheit, Unhöflichkeit habe ich nirgendwo erlebt, sehr enttäuscht dass Zara solche Mitarbeiterin einstellt und sie als Gesicht vor den Kunden repräsentieren lässt

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Patrycja Lejk

فيسبوك· منذ أكثر من سنة

★★★★★2.0

Jestem stałym klientem sklepu Zara, jednak ostatnio zawiodłam się bardzo. Spodnie dresowe po jednym praniu rozciągnęły się i skróciły o ponad 2 cm. Jestem w szoku,prałam ręcznie i w 30 stopniach.

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Kim Allen

فيسبوك· منذ أكثر من سنة

★★★★★2.0

The employees on the women’s floor at the NYC location are SO RUDE!! Every single one of them! It doesn’t take a lot of effort to smile and have a pleasant attitude.

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LaLa Brand Sanders

فيسبوك· منذ أكثر من سنة

★★★★★2.0

terrible customer experience.

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Marilyn Brown

فيسبوك· منذ أكثر من سنة

★★★★★2.0

Racism is a big issue wouldn’t spend my money here!

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Nikki Antoinette

فيسبوك· منذ أكثر من سنة

★★★★★5.0

Block 37 in Chicago is allowed to racially profile black people and refuse to give them a refund….How?

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Vicky KN

فيسبوك· منذ أكثر من سنة

★★★★★5.0

i am looking for a brown kind of long dress , i saw in zara marseille at terrasse du port.. i cant find it here.

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Flavia Boscarino

فيسبوك· منذ أكثر من سنة

★★★★★2.0

j'ai commandé 2 robes reçu complètement salle tâche de fond de teint la robe blanche était grise comme sibelle avait traîner par terre dans un rayon très déçu de zara .j'ai tout renvoyé et j'attends mon remboursement !

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Vincent Preato

فيسبوك· منذ أكثر من سنة

★★★★★2.0

Bonjour Voici la situation j’ai reçu un colis le livreur est venu , n’étant pas là il a laissé le colis sur ma boîte au lettre . Le colis était vide . Quand je contacte le service client on me dit tout s’est bie Alors ZARA = voleur = escroquerie= menteur = @ ne plus acheter Zara

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Taylor Marie Parkinson

فيسبوك· منذ أكثر من سنة

★★★★★2.0

Have been trying to contact customer service all day, via what app get through to someone finally, and they end the conversation within seconds as I’m typing my response

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Lisa Ingham

فيسبوك· منذ أكثر من سنة

★★★★★5.0

Zara customer service care has been of zero assistance with my refund.The Metrocentre branch Manager asked me to use their WhatsApp service to gain a refund. The manager said she could not address it for me even though I made the purchase in their branch. The WhatsApp service do not respond for hours and then disconnect me from the messaging service. I am appalled by the way a company like Zara treat their customers.This is the beginning of the fourth week I have been using the WhatsApp service and I am still awaiting a refund. What are you going to do about my outstanding refund?

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Nicolae Panfile

فيسبوك· منذ أكثر من سنة

★★★★★2.0

❌ O bătaie de joc din partea ZARA România. De mai multe ori am primit SMS-uri cu bonuri de cumpărături pe care NU le-am făcut. Am raportat problema telefonic și prin e-mail, dar nimeni nu a fost capabil să o rezolve. Situația s-a repetat, iar după ce am revenit cu dovezi clare, mi s-a promis un răspuns în maximum 2 zile lucrătoare. Au trecut zilele, iar răspunsul nu a venit niciodată. Ultima picătură a fost interacțiunea cu un operator extrem de lipsit de profesionalism, care a refuzat să-mi ofere numele complet pentru a putea depune o reclamație oficială – lucru inadmisibil – și, mai grav, mi-a închis telefonul în nas. Este rușinos ca o companie internațională precum ZARA să își bată joc de clienți într-un asemenea hal. Lipsă totală de respect, de transparență și de asumare. Dacă asta e imaginea pe care vreți să o promovați, să știți că ați reușit. Aștept, în continuare, o soluție clară. Nu ignorați problemele reale ale clienților!

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