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تقييمات زارا

684 تقييم من المتسوقين (صفحة 27 من 35)

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Nathan Deji Harper
فيسبوك· منذ 8 أشهر
★★★★★2.0
This is painful for me because I love Zara. And will likely buy from them again no doubt. Their customer service (Zara Care) feels like customer relations they apologize, sympathize, express care, and concern buy no problem solving, no fix. Nice words your problem sorry. Lacks customer care…it’s in the name! Hope this is something they take more seriously in the future and improve. As most customers are spending 100s or 1000s every purchase. Thanks for your time.
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Carie Heighington
فيسبوك· منذ 8 أشهر
★★★★★2.0
Terrible customer service...no solution but to return an item...that was supposed to be a set...leggings missing. Bought online...now I have to go out of my way to return the top that I already gave to my granddaughter. Couldn't even give credit for half the outfit...as now this item is OOS. Zara care....what a joke
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Florence Guay
فيسبوك· منذ 8 أشهر
★★★★★2.0
Très mauvais service à la clientèle. Autant en boutique qu’au téléphone. Impossible de parler à un supérieur et les employés de première ligne ne sont pas en mesure de résoudre quoique ce soit.
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Julio Lopez
فيسبوك· منذ 8 أشهر
★★★★★5.0
Diseños bonitos y elegantes en todos sus establecimientos la calidad de nota solo hay que mejorar su atención al cliente.
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Jessica Peltzer
فيسبوك· منذ 8 أشهر
★★★★★2.0
Extremely poor customer service. My exchange window closed a day earlier than it should have based on the ship date and they still wouldn’t exchange 2 non-sale pairs of jeans for a different size. Not only that, your sizing could not have been more inaccurate. Will never hassle with shopping for my kids here again.
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Pollo Ro
فيسبوك· منذ 8 أشهر
★★★★★5.0
El servicio al cliente es pésimo, no volvería a consumir esta marca, son groseros y atienden de mala gana, tienen 0% de actitud para dar un buen servicio al cliente.
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Vincent Damman
فيسبوك· منذ 8 أشهر
★★★★★2.0
Zara pays its staff poorly, has no respect for its staff and gives out restrictive contracts.
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Azizu Zizu
فيسبوك· منذ 8 أشهر
★★★★★2.0
25 € per una sciarpa che rilascia pelucchi in modo imbarazzante. Onestamente, con la stessa cifra al negozio cinese ne prendo due e fanno meno danni ai vestiti. Qualità da mercato cinese, ma prezzo da Zara. -- I paid €25 for scarf and it sheds lint everywhere, ruining coats and sweaters after just a few minutes. For this price, I can buy at least two scarves from a cheap store with the same — if not better — quality. Completely disappointing. Terrible value for money. --
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asaarSayed
فيسبوك· منذ 8 أشهر
★★★★★5.0
تحفه ومتريال والا اروع خطير ووي انا بتعمل معاكو دايما
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Holgerito Ruben
فيسبوك· منذ 8 أشهر
★★★★★2.0
nunca reembolsan devoluciones
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Debi Gore
فيسبوك· منذ 8 أشهر
★★★★★2.0
Absolutely disgusted in your christmas returns policy. Bought christmas gifts at the end of november for my neice but they didnt fit. Tried to exchange them today to be told that we had surpassed the return date of 30th December - five days after christmas is ridiculous! We were not made aware of this when we purchased the items. Poor customer service!
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Christine Bell
فيسبوك· منذ 8 أشهر
★★★★★2.0
Zara is one of the worst retailers to purchase items from. Despite proof of purchase they don't even offer an exchange. I purchased a jacket online for a Xmas gift 28th Nov delivered 3rd Dec. Unfortunately the item was not suitable and I went on holiday 26th Dec only returning 5th Jan when I went to store 1st available date I was told there was no extended time despite Xmas and couldn't return item. I am now stuck with an item that is unsuitable.
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Andrea Cronin McNamara
فيسبوك· منذ 8 أشهر
★★★★★2.0
The return policy for this store is a scam!! 30 days even for holiday purchases is a joke. Items purchased in November as gifts are due back for exchange or return even before the holiday. Even to not be allowed to do an exchange for an item that doesn’t fit! You’re still keeping the money in your crap store. Totally disgusting!!
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Sara Męcińska
فيسبوك· منذ 8 أشهر
★★★★★2.0
Very disappointing experience. The level of customer service was extremely low, which is surprising for such a big and well-known brand.
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IPlace Talent Solutionz
فيسبوك· منذ 8 أشهر
★★★★★2.0
FRAUD ZARA PLS REFUND MY MONEY, Order number 54107826501
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Kat Ros
فيسبوك· منذ 8 أشهر
★★★★★2.0
Consistently going from bad too worse. Customer service being the being cherry on top of this poopoo pile
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Susana García
فيسبوك· منذ 8 أشهر
★★★★★5.0
Todo lo que he adquirido siempre ha cumplido mis expectativas. Me encantó una bandolera negra chica que sacaron en 2025, su tamaño me pareció súper práctico, no quería ni regalarla, su material engomado me fascinó porque la hacía suave al tacto, lástima que ya no pude comprar otra, porque se agotaron, pero excelente calidad ✅️
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Anaïs Bado
فيسبوك· منذ 8 أشهر
★★★★★2.0
Weeks of contradictory information, missing items and zero responsibility. I was forced to leave a detailed review on Trustpilot. Order 54540668128.
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Նարե Ղուկասյան
فيسبوك· منذ 7 أشهر
★★★★★2.0
“Extremely poor customer service. My damaged and incorrect order was ignored, and their responses were dismissive. Very disappointing.” Zara Spain
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Liz Rowlinson Bennett
فيسبوك· منذ 7 أشهر
★★★★★2.0
I’ve tried persistently onWhatsApp to sort out an issue with a gift card not activating since the start of this month. All you get told is they will escalate and someone will get back to you. In the meantime they have my money but not prepared to sort it out!!!
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